Getting started

What do I do first?

After purchasing AIMsi, you will be assigned an Install Navigator who will help you begin your installation and will ensure that the transition to AIMsi is a smooth one.

After the software is shipped and delivered, your Install Navigator will contact you to discuss your setup process. After that, we recommend you set up and complete a training session with our training staff. Typically this will occur roughly two days after your initial contact with the Install Navigator. This to allow yourself some time to become a little more familiar with AIMsi before your training session.

You can begin installing and setting up your AIMsi software at any point by referring to the Getting Started section of the online help. If you have any questions along the way, don't hesitate to contact Tri-Tech Technical Support. Otherwise, you are also welcome to wait for help from our knowledgeable support staff.

How long will it take?

You can use AIMsi almost immediately after completing the install and initial setup outlined in this section of the online help. However, without complete inventory entered, you will be unable to run reports tracking sales, stock, and other relevant information. We recommend that you begin by entering your serialized inventory as this is typically larger inventory items that you would want to track. For accessory and title inventory types you might choose to enter them as you receive them in your store, but that's completely up to you.

Tri-Tech cannot guarantee that your installation and setup process will take any certain amount of time. However, all of the following factors contribute to the length of time it will take to have your store up and running. As a general rule, though, you should allow yourself enough time to get going and do not expect to have everything set up and running at 100% within the week.

How much inventory do you have? And how many types? Is it a few hundred or a few thousand? The more inventory you have, the longer it will take to be up-to-speed in AIMsi.
What are your hardware and workstation needs? Do you have multiple stores with multiple workstations per store? Or are you a small store with just one or two workstations?
Are you converting existing software to AIMsi? If you opt to have Tri-Tech convert your existing data to AIMsi, allot yourself enough time to provide Tri-Tech with the information needed to convert to AIMsi, for Tri-Tech to write and complete the conversion, and then for you to begin using AIMsi once it is converted.

For more information about what to expect, contact your sales representative.

Helpful links

AIMsi Online Help Version 11.0 ◊ Last Updated 6/22/2020
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